Turn repetitive, cross-system processes into reliable automations and AI agents. n8n is the main tool, but the methods carry over to other platforms.
| Time | Module | Key content | Hands-on |
|---|---|---|---|
| Day 1 AM | 1. Automation thinking | Find high-frequency processes worth automating; map them as trigger → handle → confirm → output; estimate time saved | Each person maps one process from their department |
| Day 1 midday | 2. n8n basics | Canvas, nodes, credentials, branching, logs, error retries | Module 01: Sheets → AI follow-up → notification → write back |
| Day 1 PM | 3. Connecting business systems | Calendars, forms, webhooks, APIs; messaging via WhatsApp, Telegram and email | Module 02: booking → calendar event → notify; Module 03: lead webhook → sheet |
| Day 2 AM | 4. AI agents | What an agent is made of: model, memory, tools, system prompt; agent versus fixed workflow; basics of MCP and tool calling | Build an assistant that calls tools within stated limits |
| Day 2 midday | 5. Knowledge and document data | RAG Q&A over company documents; extracting fields from quotations, contracts and forms; flagging gaps and risks | External information assistant; document extraction with review |
| Day 2 PM | 6. Rollout governance | Human approval steps; permissions and credentials; fallbacks, monitoring, cost estimates; PDPA and data residency | Score your own processes with the PoC checklist and rank them |
Sign up to try the introductory lab for free. Once enrolled and approved, complete each module in a real n8n workspace.
These five modules belong inside the core course. Google-based workflows are validated first; Meta and WhatsApp are added as advanced account integrations.
Read customer rows, generate AI follow-up messages, send Telegram notifications, and write results back.
Create Google Calendar viewing events from booking rows, notify agents, and update booking status.
Use Meta test leads to trigger a webhook, append leads to Sheets, and notify the team.
Generate listing descriptions, nearby amenities, transport notes, and multi-platform copy from property data.
Summarise ad spend, lead volume, conversion rate, and produce AI review notes with next actions.
Turn web pages, APIs, tables, and documents into structured, reviewable business outputs.
Read a public page or API, extract customer, policy, product, or location context, and produce a structured summary.
Extract fields from forms, quotations, contracts, or listing materials, then mark missing data and risks.
Move automation from personal demo to team workflow with approvals, permissions, exception handling, and rollout planning.
Send workflow results to sales, support, or operations, then add human confirmation, notes, and status updates.
Evaluate workflow value, access boundaries, fallback handling, and monitoring metrics for future delivery.
Full outlines for all five levels: who each course is for, duration, schedule and deliverables.
Yes. The course is designed for process owners and power users who are comfortable with Excel or Google Sheets. IT participants can go further on APIs, deployment and governance.
Participants work in the n8n workspace we provide. If you want n8n deployed inside your company afterwards, we plan it in the optional Day 3 or as a follow-on project.
Tell us about your team. We will recommend a course mix and schedule based on roles, workflows and the tools you already use.
Course: L4 AI Automation & Agents